Popular Questions
Frequently Asked Questions
01
Who is Troika Tech and why are you considered premium?
Troika Tech is one of India’s most respected digital transformation firms, with over 13 years of experience serving top-tier corporates, political figures, institutions, events, exhibitions, celebrities, and international clients. We deliver high-impact, AI-powered WordPress solutions, with a reputation for precision, speed, and quality. Our projects begin at ₹1,00,000 and are tailored only for those who expect nothing less than excellence.
02
What kind of clients do you work with?
We specialize in servicing:
• Established companies scaling operations
• Government or political campaigns
• High-traffic brands
• Industry leaders seeking brand elevation
• MSME’s
• StartUps
• Local Business & Brands
We do not cater to low-ticket or static website requests. Our solutions are custom, scalable, and business-focused.
• Established companies scaling operations
• Government or political campaigns
• High-traffic brands
• Industry leaders seeking brand elevation
• MSME’s
• StartUps
• Local Business & Brands
We do not cater to low-ticket or static website requests. Our solutions are custom, scalable, and business-focused.
03
What are your payment terms?
Troika Tech operates strictly on a 100% advance payment basis. This ensures clarity, accountability, and speed in execution. Invoices are GST-compliant and eligible for input tax credit. Projects begin only after full payment is received.
04
Why do you take 100% advance payment?
Our team delivers enterprise-grade quality with unmatched turnaround times. We assign top-tier experts from day one and commit significant internal resources. The 100% advance payment secures project bandwidth, avoids delays, and ensures uninterrupted execution.
05
Is my payment refundable if I cancel the project midway?
As per our company policy and terms shared in writing, all payments are non-refundable. Please commit only after full clarity and project alignment.
06
What exactly is included in your WordPress Website Development plan?
Our plan includes:
• AI-enhanced custom design
• Mobile-first layouts
• Speed-optimized development
• SEO-ready architecture
• WhatsApp automation tools
• One year of premium hosting + maintenance
• AI-enhanced custom design
• Mobile-first layouts
• Speed-optimized development
• SEO-ready architecture
• WhatsApp automation tools
• One year of premium hosting + maintenance
07
What makes Troika Tech different from other website developers?
We are:
• One of India’s Top-Ranked AI Web Agencies
• Creators of Over 5000 Premium Sites
• Trusted by Politicians, Fortune 500 Firms, and Unicorn Startups
• Backed by SOPs, Timelines, Reporting, and Support SLAs
• Focused on AI, Speed, and Conversion-Driven Design
• One of India’s Top-Ranked AI Web Agencies
• Creators of Over 5000 Premium Sites
• Trusted by Politicians, Fortune 500 Firms, and Unicorn Startups
• Backed by SOPs, Timelines, Reporting, and Support SLAs
• Focused on AI, Speed, and Conversion-Driven Design
08
What AI features do I get in your Enterprise Website Plan?
• AI SEO Optimization (Titles, Meta, Keywords)
• AI Content Suggestions
• AI Image Enhancement & Tagging
• Chatbots(As Per Plans)
• Smart internal linking
• Real-time visitor insights
These tools can significantly improve your visibility, lead generation, and operational efficiency.
• AI Content Suggestions
• AI Image Enhancement & Tagging
• Chatbots(As Per Plans)
• Smart internal linking
• Real-time visitor insights
These tools can significantly improve your visibility, lead generation, and operational efficiency.
09
Why is AI important for my business now?
AI isn’t the future — AI is now. Businesses that implement AI enjoy:
• Better conversions with High ROI
• Higher Google rankings
• Improved customer experience with Brand Reputation
• Lower support costs with Intelligence.
Troika Tech enables businesses to experience this AI transformation at affordable rates, with no learning curve required from your team.
• Better conversions with High ROI
• Higher Google rankings
• Improved customer experience with Brand Reputation
• Lower support costs with Intelligence.
Troika Tech enables businesses to experience this AI transformation at affordable rates, with no learning curve required from your team.
10
What is the average delivery time for a project at Troika Tech?
Typically between 3 to 5 weeks, depending on complexity. However, urgent projects can be expedited with pre-approved timelines of as less as 4 hours. We maintain strict SOPs to ensure milestone-based progress.
11
What happens after I make the payment?
You’ll receive:
• A formal welcome email
• Live Website Demo Link
• A brief questionnaire to understand your business
• Kickoff call scheduling within 24 hours
Work starts immediately after onboarding completion.
• A formal welcome email
• Live Website Demo Link
• A brief questionnaire to understand your business
• Kickoff call scheduling within 24 hours
Work starts immediately after onboarding completion.
12
Do I need to be technically involved in the website development process?
Not at all. We offer full project management with weekly updates. You only need to review and approve key stages (design, content, go-live).
13
What kind of support is included post-launch?
You receive 1 full year of free support and maintenance, including:
• Plugin & theme updates
• Security patches
• Speed tuning
• Hosting support
• Uptime monitoring
Any new development (feature additions or UI changes) is billed separately.
• Plugin & theme updates
• Security patches
• Speed tuning
• Hosting support
• Uptime monitoring
Any new development (feature additions or UI changes) is billed separately.
14
How responsive is your support team?
We take pride in being India’s fastest WordPress support system. Most cases/requests are resolved within 1–6 hours. Critical issues are escalated instantly.
15
What is the minimum project value you accept?
We accept only projects with a starting value of ₹1,00,000 + GST. This ensures dedicated time, resources, and senior-level attention on every project and the project value can go upto ₹10,00,000 + GST.
16
Tell me more about Yearly Renewal Fees and Annual Maintenance?
Yearly Domain and Hosting Fees will be applicable and we will remind you 90 Days in advance .
After the initial 1-year of free support and maintenance, an annual renewal fee of 10% of the total project value is applicable.
This covers:
• Continued access to premium plugin licenses
• Security updates, malware scans & server patching
• Speed tuning for performance consistency
• Ongoing technical support & troubleshooting
• Minor SEO adjustments to keep your site Google-compliant
• Monitoring uptime, backups & plugin/theme compatibility
This ensures that your website remains secure, fast, SEO-optimized, and future-ready, without requiring a complete redevelopment every year.
💡 Example: For a project valued at ₹1,00,000, your yearly renewal will be ₹10,000 + GST.
After the initial 1-year of free support and maintenance, an annual renewal fee of 10% of the total project value is applicable.
This covers:
• Continued access to premium plugin licenses
• Security updates, malware scans & server patching
• Speed tuning for performance consistency
• Ongoing technical support & troubleshooting
• Minor SEO adjustments to keep your site Google-compliant
• Monitoring uptime, backups & plugin/theme compatibility
This ensures that your website remains secure, fast, SEO-optimized, and future-ready, without requiring a complete redevelopment every year.
💡 Example: For a project valued at ₹1,00,000, your yearly renewal will be ₹10,000 + GST.
17
Do you provide any cheap or pre-designed templates?
No. We do not deal in budget websites or static html websites. Every project is uniquely designed with strategy, brand identity, and ROI in focus.
18
Do you provide an official contract or project agreement?
Yes. You will receive the Project Terms and Conditions and GST Invoice before we begin the work. This outlines scope, terms and support.
19
Will I own the website completely after it’s delivered?
Yes. You will have full ownership of your website, hosting, and domain — along with credentials, backups, and a training handover.
20
Can I request revisions?
Yes. We offer 1 major and 3 minor revisions during the development phase. Post-launch changes are covered under the 1-year support contract (excluding design overhauls or new functionalities).
21
How can I trust that you’ll deliver what you promise?
Our clients are India’s Top Startups, MNC’s, Political Parties. Also Google reviews, portfolio, and track record speak volumes. We don’t over-promise. We over-deliver — and that's why brands trust us with their most important digital assets.
22
Who is Troika Tech Founder?
Troika Tech was founded by Godwin Pinto, Mawin Pinto, and Parvati Matkate.